Video Streaming

8 min read

How to fix Video Streaming problems?

Say goodbye to laggy videos and endless loading screens! This guide tackles all the video streaming glitches, from buffering nightmares to choppy playback. Learn quick fixes, optimize your settings, and enjoy seamless video watching.

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How to fix Video Streaming problems?


Video streaming has become integral to our digital lives, whether for entertainment, education, or business. However, we've all experienced frustrating interruptions, buffering, and poor video quality at some point. So, what factors can slow down video streaming, and more importantly, how can you ensure that your video streaming remains uninterrupted? This comprehensive guide will explore solutions to overcome video streaming woes and keep your viewing experience smooth and enjoyable.

What Factors Slow Down Video Streaming?

Video streaming problems can arise from various factors, including:

  • Network Congestion: High demand on your internet service provider (ISP) during peak hours can lead to slower streaming speeds.
  • Insufficient Bandwidth: If your internet plan doesn't provide enough bandwidth for streaming, you may encounter video buffering issues.
  • Network Interference: Interference from nearby electronic devices or physical obstacles can disrupt your Wi-Fi signal.
  • Server Issues: The streaming platform's servers may experience congestion or downtime.
  • Incompatible Devices: Outdated or incompatible devices may struggle to decode and display high-quality video streams.

Now, let's explore how to tackle these challenges and ensure uninterrupted video streaming.

How Do I Ensure My Video Streaming Is Uninterrupted?

In an era where video content reigns supreme, ensuring a seamless streaming experience is paramount. Few things are as frustrating as buffering interruptions or video quality issues when you're in the midst of watching your favorite content. Fortunately, there are effective strategies and technologies to ensure your video streaming remains uninterrupted, delivering a consistently high-quality viewing experience. In this section, we explore the key steps and solutions to make your video streaming woes a thing of the past.

Use a MultiCDN

The utilization of a MultiCDN (Multiple Content Delivery Network) strategy has emerged as a game-changer in the world of online content delivery. This innovative approach leverages multiple CDNs to distribute content across a network of servers, strategically positioned around the globe. The primary objective? To bolster the reliability and performance of content delivery, ensuring an uninterrupted streaming experience for viewers.

How MultiCDN Helps:

A MultiCDN approach is engineered to tackle the most common challenges that can disrupt video streaming. By dispersing content delivery across multiple CDNs, it reduces the risk of bottlenecks, server failures, and network congestion. When one CDN encounters issues, the MultiCDN seamlessly switches to another, ensuring uninterrupted streaming and minimal buffering.

What Is MultiCDN and How Does It Work?

A MultiCDN strategy involves using multiple Content Delivery Networks to deliver content to end-users. These CDNs consist of distributed servers strategically placed across various geographic regions. When a user requests content, the MultiCDN system intelligently selects the CDN server that can provide the fastest and most reliable delivery based on factors like server load, user location, and network conditions. This dynamic selection ensures the content is delivered from the nearest and most responsive server, reducing latency and buffering.

Top MultiCDN Options to Use:

  1. Akamai: Akamai is a well-established CDN provider known for its global network and reliability.
  2. Gumlet MultiCDN: Gumlet's MultiCDN solution is designed to optimize content delivery specifically for video streaming, ensuring a seamless and uninterrupted viewing experience.
  3. Amazon CloudFront: Part of Amazon Web Services (AWS), CloudFront offers scalability and integration with other AWS services.
  4. Fastly: Fastly specializes in low-latency delivery and real-time caching.
  5. StackPath: StackPath's CDN offers security features in addition to content delivery.

Incorporating a MultiCDN strategy into your video streaming infrastructure can significantly enhance reliability and quality, making it a vital component for a seamless streaming experience. Explore Gumlet's MultiCDN solution to use cutting-edge technology that keeps your video stream smooth, regardless of your audience's location.

Use Adaptive Bitrate Streaming

The key advantage of Adaptive Bitrate Streaming (ABR) is its ability to provide the best possible video quality while accommodating varying network conditions. When viewers begin streaming, the ABR system monitors their internet connection. If the connection weakens or encounters congestion, the ABR system will automatically lower the video quality to prevent buffering. Conversely, ABR improves quality when network conditions improve, delivering a crisp and clear viewing experience.

Gumlet offers ABR encoding that ensures your videos are delivered at the highest quality possible, optimizing the viewing experience for your audience.

Monitor Your Streaming Performance

Monitoring your streaming performance is akin to having a pair of vigilant eyes overseeing the health of your video streams. Whether you deliver educational content, entertainment, or critical business presentations, your video streaming quality can make or break the viewer's experience. To ensure that your audience enjoys a seamless and uninterrupted stream, you must actively monitor and address any issues that may arise.

How to Do It:

Monitoring your streaming performance involves using various tools and techniques to track key metrics and detect potential issues. Analytics tools provide valuable insights into your streaming performance. They offer data on the number of viewers, average watch time, and dropouts. These video metrics help you gauge viewer engagement and identify content popularity trends.

The Best Tools to Use:

To effectively monitor your streaming performance for on-demand video streaming (not just live streaming), consider these top tools:

  • Google Analytics: A powerful and widely-used analytics tool, Google Analytics provides in-depth data on user behavior, helping you understand how viewers engage with your content.
  • Gumlet Analytics: Gumlet offers comprehensive analytics that track viewer engagement and monitor the performance of your images and videos, ensuring a smooth and uninterrupted streaming experience.
  • Stream monitoring services: Specialized services like Cedexis and Datadog focus on real-time monitoring and provide detailed insights into streaming performance, including metrics like bitrate and latency.

Optimize Your Video Before Publishing

Creating video content that looks stunning and streams flawlessly across various devices and browsers is a key goal for content creators and businesses alike. To achieve this, it's essential to optimize your videos before publishing. Optimization involves a series of actions that enhance your video's compatibility, ensuring that it can be viewed on a wide range of devices and browsers without hiccups.

Optimizing for Compatibility:

  • Choose the Right File Format: The choice of file format significantly impacts compatibility. While there are numerous video formats available, not all are universally supported. Common formats like MP4 and WebM offer broad compatibility across devices and browsers. These formats strike a balance between quality and compatibility.
Recommended Video File Formats
  • Resolution and Aspect Ratio: Tailoring your video's resolution and aspect ratio to common standards ensures that it displays correctly on various screens. Common resolutions include 720p (1280x720), 1080p (1920x1080), and 4K (3840x2160). Aspect ratios of 16:9 or 4:3 are widely accepted.
  • Bitrate and Compression: High-bitrate videos are ideal for maintaining quality but may pose compatibility issues on slower networks or older devices. Use compression techniques to balance quality and file size, ensuring smooth playback for all viewers.
  • Transcoding: Consider creating multiple versions of your video with varying bitrates and resolutions. This allows for adaptive streaming, where the viewer's device automatically selects the best version based on their internet connection.
  • Compatibility Testing: Before publishing, test your video across various devices and browsers to ensure it displays correctly. Pay attention to older browsers that may not support the latest video codecs.
  • Use HTML5 Video: Whenever possible, use HTML5 video elements for embedding videos on websites. HTML5 is widely supported and provides more control over video playback.
  • Subtitles and Closed Captions: Make your videos more accessible by including subtitles or closed captions. Ensure they display correctly and can be toggled on and off by viewers.
  • Optimize Thumbnails: A compelling video thumbnail can encourage viewers to click and watch. Ensure your thumbnails are optimized for different screen sizes.

Use a Reliable Cloud Video Platform

A reliable cloud video platform can make all the difference, transforming your streaming experience from ordinary to extraordinary. Video streaming poses unique challenges, from ensuring scalability to managing storage and optimizing playback. Here's why using a reliable cloud video platform is crucial:

  • Scalability: As your audience grows, so do your streaming needs. A robust cloud video platform can seamlessly accommodate increased traffic without compromising performance.
  • Storage: Storing video files can be resource-intensive. Cloud platforms offer scalable storage solutions that grow with your content library.
  • Optimized Delivery: A reliable platform optimizes content delivery, reducing buffering, and ensuring a smooth viewing experience for your audience.
  • Cost-Efficiency: Cloud platforms often offer cost-effective pricing models, eliminating the need for expensive infrastructure investments.

How a Reliable Cloud Video Platform Helps:

  • Efficient Video Processing: Reliable cloud platforms streamline video processing, automatically encoding videos into various formats and resolutions for compatibility across devices and browsers.
  • Global Content Delivery: Content is distributed across a network of servers globally, reducing latency and ensuring fast and reliable access to your videos, regardless of your audience's location.
  • Security: Cloud platforms often have robust security measures to protect your content from unauthorized access and piracy.
  • Content Management: Intuitive content management interfaces make organizing, searching, and managing your video library easy.
  • Adaptive Bitrate Streaming (ABR): Many cloud video platforms support ABR, ensuring viewers enjoy the best possible quality based on their internet connection.

Gumlet offers a reliable Cloud Video Platform that optimizes video content delivery for streaming. With Gumlet, you can trust that your videos will load quickly, play smoothly, and look stunning on any device or browser.

Why Choose Gumlet as Your Cloud Video Platform:

  • Seamless Integration: Gumlet seamlessly integrates with your website or app, ensuring a hassle-free video streaming experience for your audience.
  • Scalable Solutions: As your streaming needs grow, Gumlet scales effortlessly to meet demand, allowing you to focus on creating exceptional content.
  • Quality Optimization: Gumlet automatically optimizes video quality and format, providing viewers with the best possible experience, regardless of device or internet speed.
  • Cost-Effective: Gumlet offers cost-effective solutions, allowing you to allocate resources efficiently without compromising on quality.

Now, let's turn our attention to the inevitable issues that may arise with video streaming. We'll delve into practical solutions to address common hiccups and maintain a smooth streaming journey for you and your viewers.

How to troubleshoot common video streaming issues?

Streaming videos can sometimes present challenges, whether you're broadcasting live or playing on-demand content. From playback issues on certain devices to upload interruptions, various factors can disrupt a smooth streaming experience. This guide offers concise troubleshooting steps for common video streaming problems, ensuring you can quickly identify and resolve any hiccups.

General Troubleshooting

  • Issue: The video is not playing, has a delayed start, or is blurry.
    • Solution: Check the status page for known issues, ensure the source video is uploaded correctly, verify the stream URL and embed code, and confirm streaming settings and encoder settings.
  • Issue: Interference during streaming.
    • Solution: Clear browsing data, disable browser extensions, ensure a stable network connection, check if streaming ports are open, and update the browser or device OS.

Playback Issues

  • Issue: Stream not appearing on certain devices.
    • Solution: Use a modern device with sufficient processing power and memory.
  • Issue: Stream returns an HTTP 404 error.
    • Solution: Wait 10-15 seconds for video chunks to transcode or enable Low Latency on both admin and control panels.
  • Issue: Stream returns an HTTP 502 error.
    • Solution: Ensure CDN resource settings are correct or check token configuration synchronization.
  • Issue: DVR chunks from a previous broadcast appear.
    • Solution: Stop the stream post-broadcast and delete the DVR archive before a new broadcast.
  • Issue: Low latency mode delay exceeds 5 seconds.
    • Solution: Ensure player compatibility with the DASH.JS library and test the stream on an open-source DASH.JS player.

Video Upload Issues

  • Issue: Video not uploaded.
    • Solution: Re-upload without interruption or ensure sufficient storage space.
  • Issue: Upload interrupted by session timeout.
    • Solution: Upload during off-peak hours, in smaller batches, or via API.
  • Issue: Upload remains in the "Processed" state.
    • Solution: Wait and retry the upload later.

Video Player Issues

  • Issue: No sound on the Gcore player.
    • Solution: Ensure audio is encoded with the AAC codec.
  • Issue: Gcore player not rendering.
    • Solution: Check for added parameters in the URL embed code.
  • Issue: No playback controls on the Gcore player.
    • Solution: Ensure the "Disable Skin" option is turned off.

If All Else Fails:

  • Open a support ticket with the streaming service, providing the necessary details, screenshots, and test results for a comprehensive solution.


Achieving uninterrupted video streaming requires a combination of factors, from optimizing your content to using reliable delivery mechanisms. By following these guidelines and exploring solutions like Gumlet, you can enjoy smooth, high-quality video streaming without interruptions.


What Affects Streaming Quality the Most?

Streaming quality is most affected by your internet speed and the server's capacity to handle the streaming demand.

How Do I Reduce Stream Lag?

Reducing stream lag involves optimizing your internet connection, using Adaptive Bitrate Streaming, and ensuring your devices are up-to-date.

What Is the Best Resolution for Streaming?

The best resolution for streaming depends on your audience's devices and internet speeds. Common resolutions include 720p, 1080p, and 4K.

How Do I Make My Internet Stable for Streaming?

To make your internet stable for streaming, ensure you have a high-speed connection, reduce network interference, and consider using a MultiCDN for redundancy and speed.

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